Revolutionise Your Pension LOA Process
eXcede LOA
A collaborative AI-Powered Solution
Designed for Pension Advisers, IFAs, and Wealth Managers in the UK
Financial advisers face four critical challenges in pension LOA processes: excessive time spent on case reviews, management's limited visibility into business potential, inaccurate information extraction by admin teams, and compliance risks from human error.
What's your problem?
Wasted Hours and Missed Priorities
Hours are spent each month reviewing and analysing ceding scheme responses, without a clear method to prioritise them effectively.
Chasing outstanding information for cases that may not even be viable, wasting valuable time and resources.
Lack of Visibility
Management lacking oversight on the amount of new business potential in the firm at any one time.
Who is handling the case, how long has it been under review, and is there enough information to decide whether to take it on?
Inaccurate checklists
Admin teams struggle with extracting information from provider responses quickly and accurately.
Human error leads to delays, slow down new business growth, and extend the time required to create suitability letters.
Compliance risks
Human error can lead to inaccurate advice preparation. Delaying case production, leading to poor client outcomes and negative adviser risk scores and ratings from compliance functions.
What's the solution?
eXcede LOA offers a comprehensive and collaborative AI-powered solution to streamline your LOA process and drive competitive advantage.
1
Gain Competitive Advantage by Leveraging Automation
eXcede LOA creates your LOA in seconds, via your phone, tablet, PC or Mac.
Your client can view and sign this instantly via E-sign.
2
Live Document Analysis
eXcede LOA scrapes data from provider responses and automatically completes an appropriate compliance checklist for the case type, populating information in seconds.
This saves hours in unnecessary manual review and extraction.
3
Track LOAs in Real Time — See Progress, Ownership, and Opportunity
Get instant oversight of your LOA’s journey — see what's been received, what's outstanding, who's chasing, and how long the case has been active.
Access role-specific, real-time dashboards and tracking — whether you're in management, an adviser, or a paraplanner/admin.
Keep your team updated on progress with a single click.
4
Optional Future Release
Access top-tier paraplanning at the lowest cost
Once you have a completed LOA response and checklist, you can post your project on the Paraplanning Marketplace for qualified and experienced paraplanners to bid on. This ensures you receive the best available paraplanning services at the lowest cost.
5
Optional Future Release
Generate new income with Adviser Matching
If a case isn’t viable for you or your business, you can easily pass it on. Our system matches clients with authorised advisers actively seeking new opportunities. You can filter advisers by network, business, location, and other criteria to ensure the right fit. With our built-in handover service, the client is seamlessly transferred — helping you turn unworkable leads into revenue.
Buy work: Similarly, if you are an adviser looking for clients who are genuinely seeking pension advice, you can market your services through our platform.
“From LOA response to ceding scheme extraction, compliance checklists typically take admin staff 45 to 60 minutes and are prone to human error — our collaborative tool completes the entire process in under 90 seconds with incredible accuracy.”
Harness the Power of artificial intelligence
Create Client Profiles
Effortlessly manage and organise client information
Automated Compliance Review
AI-driven document analysis ensures adherence to FCA guidelines surrounding appropriate and accurate analysis
Generate Instant Executive Summaries
Instant insights on plan details, charges, and fund choices
Customise Workflows And System Access
Use the system for your unique business needs
Data driven insights
Help you better manage your admin resource
Pipeline Oversight
Make better commercial decisions about new business enquiries
Create and manage tasks in one place
Connecting your Management-Adviser-Admin team
Transform Your Pension Advice Process
Increased Efficiency
eXcede LOA provides a detailed and precise LOA checklist in just seconds, simplifying the process and saving valuable hours—or even days.
Your administrators will be able to focus on other valuable tasks while spending significantly less time evaluating LOA responses.
Empower you staff
This solution is designed to streamline administrative tasks, giving your team back valuable hours that can be better spent on high-impact activities. It empowers your staff to focus on what truly adds value, while handling the routine work efficiently.
Accuracy
Reduce human error from your process with AI-driven checks.
eXcede LOA empowers you to work smarter, not harder.
By automating time-consuming tasks and ensuring accuracy, you can dedicate more time to providing exceptional client service and growing your business.
Register Your Interest Today
Revolutionise your pension advice process.
Register now below and lead in financial technology innovation.
Security & Data Protection
Our Security Commitments
  • UK and EEA–only data storage for full localisation compliance
  • Anonymised data handling for secure third-party processing
  • Encryption, MFA, audit logging, and access control by default
  • eIDAS-compliant digital signing with PSN-trusted UK infrastructure
  • Fully aligned with FCA expectations, UK GDPR, and ISO 27001
Our platform is purpose-built for FCA-regulated financial services firms, with a strong focus on UK and EEA data residency, client confidentiality, and regulatory alignment. From infrastructure to document workflows, we implement security-first architecture to ensure trust, resilience, and accountability at every layer.
UK & EEA Data Residency
All data is stored and processed exclusively in the UK or EEA, supporting full compliance with UK GDPR, EU GDPR, and FCA operational resilience expectations. No data is transferred or hosted outside these regions, ensuring firms retain control over customer information and meet strict localisation requirements.
Anonymisation by Design
Our platform includes automatic masking of personal and sensitive data prior to any interaction with AI models. This ensures that personal and financial information is never exposed beyond your environment—ideal for regulated use cases where data minimisation and confidentiality are essential.
End-to-End Security Architecture
All systems are hosted on ISO 27001 and SOC 2-certified infrastructure with data encrypted in transit using TLS 1.2+ and at rest using AES-256 encryption. We implement role-based access control, multi-factor authentication, and comprehensive audit logging to maintain the highest security standards.
Digital Signing & Identity Assurance
Our integrated digital signing solution stores all signature data in UK data centres certified to ISO 27001 and Cyber Essentials Plus. It fully complies with the eIDAS regulation, ensuring every Letter of Authority (LOA) is legally admissible, auditable, and tamper-proof with complete audit trails.
Verified Address Lookup
The platform includes integrated address verification using data sources from over 250 territories. This functionality adheres to ISO 27001 and GDPR standards, supporting real-time validation during onboarding or compliance checks, and significantly reducing the risk of fraud or client data errors.
This approach allows safe integration with third-party tools, including AI models, without compromising data privacy or breaching regulatory controls. It enables innovation while protecting the individuals behind the data.
2025 Excede Solutions Ltd, Registered in England and Wales
Oxford Innovation Space, UWE North Gate, Bristol, BS34 8RB